Terms of use
1. Special data – Information
This website (“www.Chaniabaloscruises.com”) belongs to the company with the name “Chania Balos Cruises O.E.”.
E-mail: chaniabaloscruises2022@gmail.com
Phone number for orders: +30.6931580888 – +30.6974459477
Your use of the Website and your purchases on it are governed by the following terms of use (“Terms of Use”) and terms of sale (“Terms of Sale”) and collectively the “Terms”.
Before using the Website as a user/visitor/registered Customer (hereinafter “User”), please read carefully and ensure that you understand and agree to these terms and conditions. If you do not agree to all the Terms, then you are not allowed to access, use or purchase products through the Website. By accessing or using the Website, you indicate that you accept your commitment as set out in the Terms.
These Terms are governed by and interpreted in accordance with all European and national laws on consumer protection and electronic commerce, rules, regulations, directives, regulatory requirements and approvals, codes of conduct including without limitation N 2251/1994 , as amended and in force today of PD 131/2003 (transposition of Directive 2000/31 on electronic commerce), Directive 2011/83/EU on consumer rights, Directive 2013/11/EU on alternative resolution of consumer disputes, Regulation 524/2013 for the electronic resolution of consumer disputes, the provisions of the Civil Code on sales (AK 513 ff.) as well as the Code of Consumer Ethics for Electronic Commerce (http://www.greekecommerce.gr/gr /kwdikas-deontologias/).
2. Provision of Information and Products
The Company guarantees the quality, completeness and validity of the information provided on the Website, as well as the characteristics of the products on the Website and the accuracy of the specifications regarding the services provided.
In the context of good faith, the Company bears no responsibility for any technical or typographical errors, which may have occurred by mistake or due to suspension of the Website due to force majeure.
3. Limitation of Liability
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE WEBSITE, THE SERVICES OR THE CONTENT ON THE WEBSITE EVEN IF THE DAMAGES COULD WHETHER THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If the above limitation of liability cannot be applied, the Company is only responsible for gross negligence in the event of a delay in the delivery of ordered products or information and services provided through the Website. In no event shall the Company’s liability arising in connection with the ordering of products through this Website, whether arising in contract, tort (including negligence) or any other cause, exceed the amount paid by the Customer to the company.
In addition, the Company cannot guarantee the availability of the products depicted on the Website. However, it guarantees timely information to its customers regarding the unavailability of the products in question.
The Company is not responsible for any technical issues that users may experience when trying to access or browse the Website, which are related to the performance or compatibility of their own infrastructure with the Website. In addition, the Company bears no responsibility for the actions or omissions of third parties and in particular for the wrongful interference of a third party with the products / services and / or information provided through the Company Website. Where the current Website contains links to third-party websites, the Company is not responsible for the content of those websites or for any harm caused to the user by those websites.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In such event, the above limitations and exclusions may not apply to you, to the extent that the law of that jurisdiction applies to these Terms of Use.
4. User Obligations
Unless otherwise specified, the Website is intended solely for personal and non-commercial use. Any modification, copying, distribution, transmission, display, performance, reproduction, publication, licensing, creation of derivative works, transfer, or sale of any of the texts, images, logos or communications/announcements appearing on the Website is prohibited, including but not limited to of graphics, photographs, images, animations, audio, icons, information, software, products or services and settings thereof, except as expressly permitted.
Users of the Website agree and undertake not to use the Company Website to send, transmit, post or in any other way disseminate illegal, harmful, threatening, racist, offensive, disturbing, defamatory, vulgar, obscene or harmful material to minors. In addition, the visit and execution of transactions through the Website must be for personal and private use, exclusively for legal purposes and in a way that does not limit or prevent the use of third parties. The User agrees not to collect and/or use any product descriptions, images, listings or prices of the Website other than for their own personal non-commercial use or to order a product of our Company.
The user is obliged to use the Website in accordance with the law and these Terms of Use, and not to perform actions or omissions that may cause damage to the Website or its poor performance, or that may jeopardize the provision of services through of the Website.
5. Your Account
At your option, you may create your own account on the Website to use specific services (eg ordering products) and in this case, you must log in to the account in order to order or pay for the products on the Website.
If you use any Site service, you are responsible for maintaining the confidentiality of your account and password and for limiting access to your computer and to the extent permitted by applicable law, you agree to be responsible for all activities that occur in your account or using your password. You should take all necessary steps to ensure that your password is kept confidential and secure and you should notify us immediately if you have any reason to believe that your password has been disclosed to anyone else or if your password is being used or is likely to be used in an unauthorized manner.
You are solely responsible for the assurance and correctness of the information you provide us, which you represent as correct and complete, and you agree to notify us of any changes to the information you have provided. You can access your information in the “Login” section as a registered Customer. To find out how the Company processes the personal data you submit when you register as a Customer or when ordering a product through the Website, consult the Company’s Privacy Policy.
You must not use any service of the Website: (1) in any way that causes or is likely to cause the interruption of access to, damage or destruction of any service of the Company, (2) for fraudulent use, in connection with the commission of a criminal offense or for other illegal activity, or (3) in a manner that causes any nuisance, inconvenience or moral harm.
We reserve the right to refuse service, terminate accounts, or remove or edit content if your use of the Site violates applicable laws, these Terms, or Applicable Laws.
6. Copyright – Trademarks
Our logo and other Website Content may be subject to copyright and may not be used for any purpose without our prior written consent.
The Company owns the copyright of the Content of the website, which either belongs to it, or exercises its legal rights for the use thereof. The name and all trademarks, logos and all graphic designs depicted on the Website are the property of the Company.
Your continued access or use of our services constitutes acceptance of the modified terms. The terms and conditions of use of the Website and the transactions carried out through it do not contradict the Greek mandatory law provisions.
11. Autonomy
If any section or provision of the Terms is held to be invalid, illegal, unenforceable or in conflict with the laws of any jurisdiction, the invalidity shall not affect the validity of the remainder of the Terms.
12. Contact Us
If these Terms are unclear or you wish to report any problem with the Website or its Contents, please contact us as follows:
E-mail: chaniabaloscruises2022@gmail.com
Phone number for orders: +30.6931580888 – +30.6974459477
Privacy Policy
GENERALLY
The use of the electronic pages and services provided to the visitor/user by the website Chaniabaloscruises.com owned by the company Chania Balos Cruises O.E. hereinafter “the Company”, requires your unreserved agreement with the Privacy Policy on the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using the services of our website. If you do not agree, you should leave it and NOT make any use of its services and content.
This privacy policy may change from time to time in accordance with legislation or industry developments. We will not expressly notify our customers or website users of these changes. Instead, we encourage you to periodically check this page for any changes to this privacy policy. Continuing to use the www.Chaniabaloscruises.com website even after any changes to the Privacy Policy means your unconditional acceptance of these terms.
Privacy
We collect and process your personal data only when absolutely necessary.
We will never sell, rent, distribute, or otherwise make public your personal information.
If you are under 16 years of age, you MUST have your parents’ consent before using the services of this website.
Relevant legislation
Along with our company’s internal IT systems, this website has been designed to comply with the following laws/regulations regarding the protection of users’ personal data:
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation (GDPR) 2018
Personal information this website collects and why we collect it
This website collects and uses personal information for the following reasons:
Website traffic monitoring
Like most websites, this one uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their journey through the website. Although GA records data such as your geographic location, device, web browser and operating system, none of this information makes you personally identifiable to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not give us access to this. We consider Google to be a third party data processor that is compliant with the requirements of European legislation.
Contact forms and email links
In the event that you choose to contact us using a contact form or a link in our email, none of the data you provide will be stored by this website or transferred to or processed by any third party data processor as defined below under “Our Third Party Data Processors”. Instead, this data will be sent to us in an email message via SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS (sometimes known as SSL) security protocol, which means that email content is encrypted before it is sent over the internet. Email content is decrypted by our local computers and devices.
About cookies
What is a cookie?
The term “cookie” refers to a small data file consisting solely of a series of information in text form, which the website transfers to your web browser located on your computer’s hard drive, either temporarily throughout your visit , or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your browser and contains certain anonymous information. A cookie usually contains the name of the field where the cookie came from, the “lifetime” of the cookie and a value (usually in the form of a randomly generated unique number).
Types of cookies
The main types of cookies that websites may use are described below
Session cookies
These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.
Persistent cookies
These remain in your device’s browser cookie file even after the browser is closed, sometimes for a year or more (the exact length of stay depends on the lifetime of each cookie). Persistent cookies are used when the website administrator may need to know who you are for more than one visit (eg to remember your username or your website customization preferences).
First-party cookies
These are cookies that are installed in your browser and/or on your device’s hard drive by the website you are visiting. This includes assigning a unique identifier to you for the purpose of tracking your browsing on the website. Website operators often use first-party cookies to manage visits and for identification purposes.
Third-party cookies
These are cookies used by third parties, such as e.g. social networks, to track your visits to the various websites on which they advertise. The website administrator has no control over these third-party cookies.
Cookies on this website and how to manage them
On this website, we use cookies to improve the experience of using the website by its visitors. The operation of the website will be significantly affected if you disable or do not accept the use of cookies.
Here is information about the third-party cookies we use on this website, including how to disable them and how disabling them affects the functionality of the website. If you would like more information on how to manage certain types of cookies, including how to control or delete them, please visit: www.aboutcookies.org.
Google Analytics cookies
Google Analytics cookies are performance analysis/logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can tell us how many visitors use the site, the time and duration of access, and also provide information about how visitors navigate through the various parts of the site.
This information helps us improve the way our website works. It is anonymous information and does not contain personal data.
The information collected by Google Analytics cookies about our website is transferred to and stored on Google servers in accordance with Google’s privacy policy.
For more information regarding the Google Analytics service, please click https://support.google.com/analytics/answer/6004245
You can opt out of tracking by Google Analytics by clicking https://tools.gogle.com/dlpa ge/gaoptout?hl =en=GB
If you disable these cookies your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. Website operation will not be affected.
Cookies from video service providers (Google, Vimeo, DailyMotion etc.)
These providers may place cookies on your device if you watch videos on our website that they provide to us as an external service.
If you disable these cookies, you may not be able to view embedded videos from our website.
Cookies from social networks
Third-party social networks may place cookies on your device if you choose to share material from our website with them by clicking one of the embedded share buttons.
If you disable these cookies, the “Share” function will not be available.
About this website’s server
All internet traffic (file transfer) between this website and your browser is encrypted and transferred over the HTTPS protocol using SSL (Secure Sockets Layer).
Our third party data processors
We use a number of third parties to process personal data for us. These agencies have been carefully selected to comply with the legislation mentioned herein.
Data breaches
For all your personal information stored in our database, all necessary measures will be taken to secure it.
We will report any unlawful breach of the database of this website or the database of any third party data processor to any and all directly concerned as well as to the authorities within 72 hours of the breach, as long as it is apparent that the personal data that is stored in a recognizable format, have been stolen.
Ordering and payment methods
Making purchases through our online store:
Browse our online store, search and select the products you are interested in by adding them to your “Shopping Cart”.
Then select “Complete Order” by following the simple steps indicated to you.
Phone delivery:
Call us at : +30.6931580888 – +30.6974459477, Monday to Saturday from 10:00 to 19:00, so that you can find out more information about the product you are interested in and order it by giving the code or the title of the product listed on the product website.
Ask us what you’ve been looking for so far and you can’t find it anywhere, let us find it for you.
Payment methods:
The following payment methods are available,
1. Via transfer to our bank account
2. Via Paypal
3. Directly with your credit or debit card
To change the date, you must inform us 3 days before arrival, In case of cancellation of the booking the deposit is not returned
ΑΡ. ΓΕΜΗ 174771558000